Location: Worcestershire County Cricket Club
Self-service business intelligence is one of the current themes in the business intelligence and reporting marketplace. This event will bring together industry experts and Clearview customers to explore the topic and how it can be achieved.
08:00 - 08:15 Registration, networking and refreshments on arrival
08:15 - 08:30 Self-service reporting - setting the scene
Self-service is all the rage across many segments of the IT industry. In this presentation we will be focusing on its impact within the business intelligence community, though similar considerations would apply in other areas. In any case, why is self-service arousing such interest? What is it really? And what does it actually provide? In addition, if you understand that there's no such thing as a free lunch, then what are the hidden considerations that you need to think about that are associated with self-service? These and other questions will be addressed in this presentation.
08:30 - 09:15 Self-service reporting in action at whg - Hazel Edwards
whg is one of the largest and most successful providers of high quality housing in the West Midlands, owning and managing around 19,000 properties across Walsall. During 2014 they implemented Clearview reporting to drive a data driven strategy for delivering service improvement across the organisation. Discover the challenges they faced and how they overcame them in this session.
09:15 - 09:45 Business insight from invoice and project data - Paul Little, Coen Ltd
Coen Limited are a family run business with over 40 years’ experience in delivering building solutions for the construction industry. Operational efficiency is a goal dear to the heart of Paul Little, Managing Director, who sees technology as an essential ingredient in their quest for performance improvement. Having recently implemented Clearview, he comments, “We have the one system reporting across all of our data and we can actually use it ourselves. We liked the way the system adapted to our business processes and not the other way around."
09:45 - 10:00 Closing discussion and questions