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How to efficiently service a Data Subject Access Request…

Posted by Mark Hobart on Nov 12, 2018 4:11:37 PM

In my job, I am fortunate enough to speak to many people involved in ensuring their organisation is GDPR compliant. Whenever you engage, there is always a tale to tell about Data Subject Access Requests how challenging, how easy, how long! Here’s a few anecdotes that might resonate with you…

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Topics: GDPR/Data compliance, Business Intelligence, Unstructured Data

Infoboss Data Management System Now Available on Gov.uk Digital Marketplace

Posted by Mark Hobart on Aug 8, 2018 11:49:09 AM

Our Clearview Infoboss data management platform is now available through the government’s Digital Marketplace cloud software portal. Digital Marketplace is a reliable, government endorsed cloud hosting, software and support service that makes it easy to access a range of advanced applications without a lengthy procurement process.

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Topics: Business Intelligence

The journey to self-service reporting

Posted by Mark Hobart on Jul 30, 2018 12:45:11 PM

We recently ran an event to give people an insight into business intelligence and self-service reporting. Self-service reporting allows users to produce the information that they need in the way they want, when they want it. It removes the need for any expert intervention from an organisations IT department, therefore speeding up the process of turning information into something the business can act upon to improve its performance.

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Topics: Business Intelligence

Search engine data analytics - alternative to data warehousing?

Posted by Mark Hobart on Jul 25, 2018 5:09:54 PM

Data Warehousing – time to change house?

Data Warehousing is not a new approach. In fact, Data Warehousing – the concept, approach and philosophy has been around for decades. Since software applications started capturing and storing transactional information in the 1970's, there has been a necessity to take this information, normalise and present in a way to enable the business to make decisions quickly and easily. As these applications and systems became more complicated and increased in number, the requirement to develop a consistent view across all systems became a real issue.

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Topics: Business Intelligence

Competitive advantage from smart business software tools... Really?

Posted by Mark Hobart on Jul 25, 2018 4:56:25 PM

Think about it. What would a 2% lift in manager efficiency give you? What would you gain from giving back to each manager 5 working days this year?

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Topics: Performance management, Business Intelligence

Thinking of getting certified for ISO 9001 or 14001?

Posted by Mark Hobart on Jul 25, 2018 4:52:28 PM

Perhaps you are considering beginning your ISO journey, or you already have and are seeking to retain your certification, to the most recently updated standards. If so, the latest release of Clearview’s Service excellence module will be able to help. It now includes the 2015 releases of ISO 9001 and 14001.

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Topics: Business Intelligence

How can MOSAIC data help assess the impact of housing initiatives?

Posted by Mark Hobart on Jul 25, 2018 4:49:28 PM

I need to assess the impact on customers of proposed service changes but my data is poor or incomplete…

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Topics: Business Intelligence

Data-powered decision making - empowering your business for growth

Posted by Mark Hobart on Jul 25, 2018 4:45:40 PM

What you do as a business, when it comes down to it, is all about focus and choice. You decide what areas your business is going to focus on and then you target the resources you have to fill that customer need, problem or opportunity as you see fit. The vagaries of the market, regulation and how you perform then dictate how well you succeed or how badly you fail.

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Topics: Business Intelligence

What is business intelligence?

Posted by Mark Hobart on Jul 25, 2018 4:18:08 PM
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Topics: Business Intelligence

What is business intelligence software?

Posted by Mark Hobart on Jul 25, 2018 4:06:08 PM

Business intelligence software is a type of application software designed to retrieve, analyse, transform and report on data for business intelligence. Business intelligence comprises information containing patterns about customers, suppliers, business partners, transactions and employees.

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Topics: Business Intelligence

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Find the best tips, tricks and news about business management and support software. Enjoy the educational articles by our experienced and knowledgable team.
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